Information about returns and refunds
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If you need to cancel a scheduled consultation or service, please contact us at least 48 hours in advance. Cancellations made within 48 hours may be subject to applicable fees.
Refunds for services are considered on a case-by-case basis. If you are not satisfied with our service, please contact us within 7 days of service completion to discuss your concerns.
For items purchased through our shopping assistance service, return policies are subject to the individual retailer's terms and conditions. We will assist you in coordinating returns when applicable.
Refund requests are typically processed within 10-15 business days after approval. Processing times may vary depending on the payment method used.
To initiate a return or request a refund, please contact us at support@giftscraftcraft.world or visit our Contacts page. Include your order details and reason for return.
Certain services may be non-refundable as specified at the time of purchase. Custom or personalized services are generally not eligible for refunds unless otherwise stated.
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